![a woman and a man talking](http://web-assets.stylzthreading.com/-/media/assets/internet/images/customer-reference-l2-header-1440x600-2.jpg?h=600&w=1440&v=1&d=20230913T082337Z&hash=94BAB250DDCC03D4A0BF733971741759)
Deutscher Sparkassenverlag
Modern platform creates seamless internal and external communications for employees and customers
- Paese: Germania
- Settore: Finanza e assicurazioni
- Soluzione: Soluzioni e dispositivi connessi, Unified Communication
Deutscher Sparkassenverlag (DSV) provides the savings banks, associations and companies of the DSV financial group with media content, electronic forms, consulting systems, technical equipment and bank cards. It also delivers IT services, payment transaction solutions, Internet offerings and agency services. In order to support internal and external cooperation in these diverse tasks, DSV decided to implement a future-proof communication platform.
![Deutscher Sparkassenverlag customer logo Deutscher Sparkassenverlag customer logo](http://web-assets.stylzthreading.com/-/media/assets/internet/images/deutscher-sparkassenverlage-logo.jpg?h=47&iar=0&mh=200&mw=200&w=200&v=1&d=20221201T070448Z&hash=AA47861FAF69304E9AF42E65A24F465E)
Le Sfide
The new communication solution had to integrate into the DSV data world and adequately meet the company’s comprehensive communication requirements, especially those of its mobile employees. Great importance was attached to ensuring that the roll-out of the new system would not impair DSV’s ongoing operations. An experienced implementation partner was also to be found who would be able to deliver, configure and fully support the complex platform.
Azione
Risultati
Technical benefits
- Integrated multimedia communication platform provides convenient access to mobile employees
- State-of-the-art voice communication at any location and on any device
- Unified system management for office telephony and mobile communication devices
- High-availability, multi-tenant ESXi virtualization platform
Financial benefits
- Investment protection through a future-proof platform that is scalable as required
- Extension available to add users from other companies of the DSV group
- Competent system integrator of the entire solution. No friction losses through involvement of multiple partners
User experience benefits
- Employees have remote access to telephony functions and the corporate directory
- Alcatel-Lucent OpenTouch connects telephony with standard unified communications applications as required
Documenti
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Deutscher Sparkassenverlag short case study
Discover how Deutscher Sparkassenverlag decided to implement a future-proof communication platform.
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Deutscher Sparkassenverlag short case study
Discover how Deutscher Sparkassenverlag decided to implement a future-proof communication platform.