Bring seaport communication solutions into the 21st century

Enrique Bolivar

abril 18, 2019

Collaborative communications is essential for efficient seaport operations

In 2017 the 世界贸易组织 identified a 3.世界贸易增长6%. 而且，根据 国际海事组织, 90% of all world trade is transported by ships. That means, as trade increases so too does the volume of goods moving through seaports around the world.

The International Monetary fund predicts that by 2030 the total tonnage of sea transport will double. 船越来越大, 集装箱运力也在增加, making shipping the most economical way to move large volumes of goods. While this is good for the seaport industry, it does pose potential issues.

海港的运作很复杂, so all stakeholders need to be fully synchronized in order for the end-to-end process to run smoothly. Communication is crucial as the end-to-end process required to track cargo in and out of seaports demands close collaboration among the key stakeholders.

Important elements in the process include:

• Ship operations 

• Cargo operations 

• Port management 

•海关、边境和港口安全

In addition, commercial aspects pertaining to the cargo need to be transacted accordingly, from the beginning, 直到整个过程结束.

从技术角度来看, the seaport and shipping segment currently lag behind other segments in the transportation industry. 技术进步，如, 物联网(IoT), 人工智能(AI), 新一代交通管理, and 5G networks will be required to address the challenges that lay ahead. 

向现代世界的转变

A comprehensive communications solution is vital for the coordination of manned and automated operations, terminal monitoring, and back office. Collaboration is fundamental to coordinate operational activities in the most effective way to: minimize costs, 提高综合竞争力, 确保环境的可持续性, and provide full transparency of traffic streams to all involved parties.

Adopting 21st century technologies will enable seaports to increase capacity, improve security, 数字化商业流程, enhance operations, 减少对环境的影响. Support for communications over different types of devices such as desk phones, smartphones and other radio communication devices such as, 传感器甚至无人机将是必不可少的. 通过IM进行多媒体对话, voice and video using instant collaboration tools, will enable quicker decision-making and problem resolution.

ALE provides a broad communications portfolio, 解决海港的需求, that includes telephony services based on the 阿尔卡特朗讯OmniPCX®企业版 offering. The portfolio includes an alarm notification server, 紧急危机管理, voice recording, as well as integration and interconnection with different functional blocks such as radio communication through standard protocols.

A communications solution that integrates with business processes is essential to enable efficient operations. The 阿尔卡特-朗讯彩虹™ CPaaS solution integrates with the business environment to provide communication services such as chat, file sharing, voice and video, over any device to enrich the end user applications. As well, 彩虹利用人工智能, chatbots, system databases and analytics to automate and simplify operational processes and create new services to support the transportation industry.

了解更多关于 ALE运输解决方案 are helping seaport and shipping customers move to the 21st century.