a man wearing headphones and a microphone

软面板管理器

收集, combine and display business data or 呼叫中心 statistics in real-time for operational monitoring.

作为决策者, you need access to timely, accurate data collected from multiple sources, including 呼叫中心 organizations, customer relationship management (CRM) tools , enterprise resource planning (ERP) solutions, and network/warehouse management systems.

收集, centralizing and displaying data from across your organization, the Alcatel-Lucent 软面板管理器 (SPM) provides a holistic view of what's going on at any given time. Through integration with third party and industry-specific solutions, it displays a detailed summary of your current and historical data on wallboards, 移动设备, computer or television screens .

계약 확인자

Display statistics, calculated data and business data from a variety of sources on multiple devices
Make informed, data-driven decisions based on intelligence
Broadcast 消息 to alert users of weaknesses, news or targets

특징

Diverse and flexible display formats: text area, 饼图, 图, 图表, 仪表, 晴雨表, 图片, HTML页面, 消息, 表格及其他
Statistics and data display on multiple devices: LED wallboards, LCD/panel PC/plasma/TV screens, individual PC screens (Desktop Wallboard), Android tablet or smartphone (available on Google Play)
User-friendly design and widget management through a web interface

* * * * *

意识

Provide employees and decision-makers with real-time data, helping them to identify and correct issues quickly.

灵活性

Use the intuitive web interface and widgets on virtually any screen and monitor them from anyw在这里.

节约成本的

The simple interface reduces installation, training and maintenance costs, significantly reducing OPEX.

모델

계약 확인자]

电子书

Customer Service eCatalog

The Customer Service eCatalog provide the details of the applications related to customer service, such as automated attendant, 呼叫中心, crm集成…

계약 확인자]